How many sessions do I get?

Medicare gives you 10 sessions in one calendar year. And it goes in lots of 6 for the first referral (sessions) and for a review is offered another 4. Once you have finished them, you need to wait until next year. However, if you have been affected by COVID-19 your GP may be able to apply for a further 10 sessions under Medicare. We also offer Telehealth and face to face consultations.

Is there a gap?

Some psychologists charge a higher fee and will process the Medicare rebate immediately. If you are on Centrelink benefits you may be bulk billed.

How long does the session go for?

The session last 50 minutes a further 10 minutes are used for the psychologist or our receptionist to process payments.

Do I need to attend all 10 of them?

It is highly recommended.

Do I need an appointment?

Yes, you need to ring and make an appointment with one of the psychologists as they all work different days and times.

If I need to cancel what do I do and is there a cancellation fee?

Just call the office or the mobile of your psychologist and re-schedule your appointment with them. Cancellation fees do apply and varies according to each psychologists.

How confidential are my sessions?

Information shared and discussed in all sessions are highly confidential and your information will not be disclosed to anyone without your consent. However if your file is subpoenaed you will be notified, because there are legal obligations that the psychologist must follow in that instance.